Accommodation & Room Facilities
1. What types of rooms does Van Serai offer?
Van Serai offers Superior Rooms, Deluxe Rooms with attic, and Standard Rooms.
2. How many rooms are there in total?
There are six rooms in total.
3. Are the rooms private?
Yes, all rooms are private with en-suite bathrooms.
4. What is the architectural style of the lodge?
The lodge features traditional Kumaoni stone-and-wood architecture.
5. What is the size of the Superior Room?
The Superior Room is approximately 11.5’ × 13.5’.
6. What is the size of the Deluxe Room?
The Deluxe Room is approximately 12’ × 17’ and includes an attic.
7. What is the attic used for?
The attic is used as sleeping accommodation with two floor mattresses.
8. Do rooms include attached toilets?
Yes, every room has an attached toilet with WC and hot shower.
9. Is hot water available 24/7?
Yes, hot water is available subject to mountain water pressure; buckets are provided.
10. Do the rooms have verandahs?
Superior and Deluxe rooms have forest-facing verandahs.
11. Are heaters provided?
Yes, LPG heaters or room heaters are provided during cold weather.
12. Do rooms include bed linen and blankets?
Yes, fresh linen, towels, warm blankets, and duvets are provided.
13. Is the Deluxe Room suitable for families?
Yes, it can comfortably accommodate up to four guests.
14. Are Standard Rooms suitable for solo travelers?
Yes, they are compact and comfortable for solo travelers.
15. Is Wi-Fi available in rooms?
No, Wi-Fi is available only in the dining hall.
16. Do rooms have wardrobes?
Yes, basic storage space is provided in all rooms.
17. Is filtered drinking water provided in rooms?
Yes, safe filtered drinking water is available.
18. Are toiletries included?
Basic toiletries are provided; guests may carry personal items.
19. Are the rooms soundproof?
Rooms are moderately soundproof; the lodge is located in a quiet forested area.
20. Is room service available?
Yes, room service is available with prior intimation.
21. Are private verandah dinners possible?
Yes, private verandah dining can be arranged on request.
22. Is housekeeping done daily?
Yes, daily housekeeping is provided on request.
23. Is Wi-Fi available inside the rooms?
No, Wi-Fi connectivity is available only in the dining hall.
24. Do rooms have televisions?
No, televisions are intentionally not provided to maintain peace and connection with nature.
25. Do rooms have telephones?
No, but staff assistance is available at all times.
26. Are insects common inside rooms?
Occasionally, due to the forest surroundings; staff will assist if needed.
27. Are mosquito nets provided?
Mosquito nets are generally not required due to the cool mountain climate.
28. Are pets allowed in rooms?
No, guest pets are not permitted at the lodge.
29. Do rooms have good natural lighting?
Yes, rooms feature large windows with ample natural light and forest views.
30. Is hot drinking water available?
Yes, hot drinking water is available on request.
31. Are power outlets available for charging devices?
Yes, standard Indian power sockets (Type D/M) are available.
32. Is the water pressure strong?
Water pressure may vary due to altitude; buckets are available if required.
33. Are extra blankets available?
Yes, extra blankets are available on request.
34. Can guests request additional pillows?
Yes, additional pillows can be provided on request.
35. Do rooms have locks and safety latches?
Yes, all rooms are fitted with secure locks and safety latches.
36. Are rooms non-smoking?
Yes, rooms are non-smoking and smoking is discouraged throughout the property.
37. Are fans available in rooms?
Fans are generally not required due to the cool mountain climate.
38. Do rooms have writing desks?
Some rooms include a simple writing or workspace area.
39. Are iron and ironing boards available?
Iron and ironing boards are not provided at the lodge.
40. Is laundry pickup available from rooms?
Yes, laundry pickup is available through an outsourced service at an additional cost.
Dining & Food
41. What is Café Swayambhu?
Café Swayambhu is Van Serai’s dining room, located approximately 30 metres uphill from the main road.
42. Is the food vegetarian?
Yes, only pure vegetarian meals are served.
43. What cuisines are served?
Indian home-style meals and traditional Kumaoni cuisine are served.
44. Are meals spicy?
Meals are mildly spiced and can be adjusted to individual taste.
45. Are buffets offered?
Yes, buffet meals are offered during full occupancy.
46. Is à la carte dining available?
Yes, à la carte dining is available with prior notice.
47. Can you accommodate dietary restrictions?
Yes, dietary requirements can be accommodated if informed in advance.
48. Are Jain meals available?
Yes, Jain meals are available on request.
49. Is alcohol served?
No, alcohol is not served at the lodge.
50. Can guests bring alcohol?
Bringing alcohol is not encouraged due to the spiritual environment.
51. What are the meal charges?
Breakfast is ₹350, lunch is ₹500, and dinner is ₹500 per person.
52. Are beverages served?
Yes, limited beverages are available and are chargeable.
53. Is tea and coffee available throughout the day?
Yes, unlimited hot beverages such as tea and coffee are available.
54. Are packed meals provided?
Yes, packed meals can be arranged for treks or travel.
55. Do you serve meals in the rooms?
Yes, meals can be served in rooms on request.
56. Can I dine on my room verandah?
Yes, private outdoor or verandah dining can be arranged.
57. Is outside food allowed?
Packaged snacks are allowed, but guests must carry back all plastic waste.
58. Is bottled water available?
Filtered drinking water is provided; bottled water is discouraged.
59. Do you offer Kumaoni cooking workshops?
Yes, Kumaoni cooking workshops can be arranged on request.
60. Are children’s meals available?
Yes, simple and mildly spiced meals are available for children.
61. Are special festival meals served?
Yes, special meals are prepared during festivals in Jageshwar.
62. Is the dining area heated?
Yes, heaters are used in the dining area during cold weather.
63. Does Café Swayambhu have mountain views?
Yes, the dining area overlooks beautiful deodar forests.
64. Can non-resident guests dine here?
Yes, non-resident guests may dine with prior permission.
65. Are desserts served?
Yes, simple home-style desserts are offered.
66. Can meals be customized for medical needs?
Yes, meal customization is possible if informed in advance.
67. Is organic food used?
Many ingredients are locally sourced and organically grown.
68. Do you have a kids’ menu?
Customized, simple meals can be prepared for children.
69. Do you offer festive thalis?
Yes, festive thalis are served on special occasions.
70. Is the kitchen available for guest use?
The kitchen is available only when the entire lodge is rented.<
Shiva Walks & Biodiversity
71. What are Shiva Walks?
Shiva Walks are a 3-day spiritual experience combining meditation, nature walks, temple visits, and inner transformation.
72. Who leads Shiva Walks?
Shiva Walks are led by Bhuvan Chandra along with knowledgeable local experts.
73. What is the core purpose of Shiva Walks?
The purpose is to reconnect with inner stillness, understand the concept of Shiva, and harmonize the mind and body.
74. What is included in the Shiva Walks itinerary?
The itinerary includes Yoga, UpaYoga, Isha Kriya, treks, temple visits, storytelling, photography, and pranic meals.
75. Are Shiva Walks suitable for beginners?
Yes, the program is designed for all fitness and experience levels.
76. What treks are included?
Treks include walks to Jhakar Saem Temple and Vriddha Jageshwar, covering approximately 7 km uphill.
77. Are treks challenging?
The treks are of moderate difficulty and suitable for most guests.
78. Do the walks include birding?
Yes, birdwatching is an integral part of the Shiva Walks experience.
79. Are meals during Shiva Walks sattvic?
Yes, wholesome pranic vegetarian meals are served.
80. Are meditation sessions included?
Yes, daily guided meditation and inner practices are included.
81. Is photography encouraged during the walks?
Yes, nature trails and temple locations offer excellent photography opportunities.
82. Can families join Shiva Walks?
Yes, families can join; adults benefit most, and teenagers can participate meaningfully.
83. Is the programme group-based?
Yes, the program includes group walks, activities, and discussions.
84. What is the forest ecosystem like?
The region features dense deodar forests, pine cover, mountain streams, and rich biodiversity.
85. What wildlife may be spotted?
Guests may spot langurs, macaques, birds, butterflies, and small mammals.
86. What kind of birdlife is common?
Common sightings include Blue Whistling Thrush and other Himalayan forest bird species.
87. Are silent walks part of the program?
Yes, silent walks are included to enhance awareness and inner connection.
88. Are temples part of Shiva Walks?
Yes, multiple ancient Shiva temples in and around Jageshwar are visited.
89. How far is Van Serai from the Jageshwar Temple?
Van Serai is located within easy walking distance of the Jageshwar temple complex.
90. What should guests carry for Shiva Walks?
Guests should carry binoculars, a camera, a small backpack, trekking shoes, and a water bottle.
91. Are participants required to be spiritual practitioners?
No, the program is open to everyone, regardless of spiritual background.
92. Is personal guidance available during the retreat?
Yes, personal guidance is available through discussions and Q&A sessions.
93. Are night walks included?
Occasionally, night walks are conducted under staff supervision.
94. What is the duration of the entire program?
The complete Shiva Walks program lasts 3 days and 2 nights.
95. Is transportation included?
Transportation is not included but can be arranged at an additional cost.
96. Is lodging included?
Yes, accommodation at Van Serai is included in the program.
97. What is the best season for Shiva Walks?
The ideal season for Shiva Walks is from March to September.
98. Are small children allowed?
The program is not specifically designed for very young children.
99. Are cameras allowed inside temples?
Photography is allowed outdoors; indoor temple photography rules may vary.
100. Can guests extend their stay after the walk?
Yes, Van Serai offers a complimentary stay on the final night of the program.
Activities & Experiences
101. What activities can guests enjoy at Van Serai?
Guests can enjoy treks, yoga, meditation, temple visits, birding, village experiences, photography, picnics, and cave explorations.
102. Are guided treks available?
Yes, all treks are guided by knowledgeable local experts.
103. What are the most popular treks?
Popular treks include Vriddha Jageshwar, Jhakar Saem, and Village Trek routes.
104. What is the Village Trek experience?
It is a cultural journey through Kumaoni villages with an optional village house stay.
105. Are village houses safe and clean?
Yes, village houses are rustic, hygienic, and partially renovated for guest comfort.
106. Are photography walks offered?
Yes, forest, temple, and village photography walks are offered.
107. Are birding sessions included?
Yes, birding sessions are led by Van Serai’s birding expert.
108. What species might birders spot?
Guests may spot Blue Whistling Thrush, Himalayan species, and deodar forest birds.
109. Are there heritage walks?
Yes, heritage walks exploring ancient temples and architecture are available.
110. Are picnics organized?
Yes, picnic meals are organized under deodar trees near forest streams.
111. Do you organize storytelling sessions?
Yes, folklore and storytelling sessions are held around campfires under the night sky.
112. Can I explore caves?
Yes, visits to Airavat Cave and Patal Bhuvaneshwar can be arranged.
113. Are yoga sessions available for non-program guests?
Yes, yoga sessions can be arranged on request.
114. Are meditation sessions guided?
Yes, staff can assist with guided meditation sessions and quiet spaces.
115. Do you offer silent walks?
Yes, silent walks are popular among wellness-focused guests.
116. Is boating or rafting available?
No, Jageshwar is a forest-based destination and does not offer river adventure activities.
117. Are there night walks?
Yes, night walks are offered with staff escort due to wildlife presence.
118. Is the area good for stargazing?
Yes, the region offers clear skies and very low light pollution.
119. Can guests visit local homes?
Yes, village cultural interactions and home visits can be arranged.
120. Are there children-friendly activities?
Yes, nature walks, stream visits, and birding are suitable for children.
121. Is the museum worth visiting?
Yes, the museum houses over 174 ancient sculptures and is highly recommended.
122. Are guided temple tours available?
Yes, knowledgeable guides can be arranged for temple visits.
123. What are some peaceful activities?
Guests can enjoy reading, journaling, sitting by the stream, and outdoor meditation.
124. Are transport arrangements provided for excursions?
Yes, transportation can be arranged at an additional cost.
125. Are long-distance hikes available?
Yes, the Binsar Ridge Walk (5–6 hours) is available for experienced walkers.
126. Can I take craft or art workshops?
These are not standard but can be arranged locally on request.
127. Is bird photography encouraged?
Yes, the area offers excellent habitats for bird photography.
128. Are there forest bathing experiences?
Yes, nature energy and forest bathing experiences are part of guided walks.
129. Are kids allowed on treks?
Yes, children can join easy and short treks.
130. Are special sunrise treks available?
Yes, sunrise treks can be arranged on request.
131. Do villagers serve meals during visits?
Yes, Kumaoni home-cooked meals can be arranged during village visits.
132. Are there meditation caves?
Yes, several caves in the region have historically been used by yogis for meditation.
133. Is fishing allowed?
No, fishing is not permitted.
134. Can I swim in the stream?
The water is extremely cold; dipping feet only is recommended.
135. Are temple bells part of the daily ambiance?
Yes, the sound of temple bells adds to the spiritual atmosphere.
136. Do you offer wildlife tracking?
No, activities focus on nature walks and birding rather than wildlife tracking.
137. Is it safe to walk alone in nature?
Guided walks are always safer and strongly recommended.
138. Are there cultural performances?
Local stories and songs may be shared informally around bonfires.
139. Are bikes or cycles available?
No, bicycles are not available.
140. Can I request custom activity plans?
Yes, the team can design a personalized activity itinerary for guests.
Travel & Transfers
141. What is the nearest major railway station?
Kathgodam Railway Station is the nearest major railhead.
142. How far is Van Serai from Kathgodam?
Van Serai is approximately a 4-hour drive from Kathgodam.
143. How far is Almora from the lodge?
Almora is about 1 to 1.5 hours away by road.
144. Can you arrange pickups from Kathgodam?
Yes, pickups can be arranged on request at an additional cost.
145. Is it possible to hire a taxi from Almora?
Yes, taxis are readily available from Almora.
146. How far is Pantnagar Airport?
Pantnagar Airport is approximately 150 km from Jageshwar.
147. Are public buses available to Jageshwar?
Public buses are limited; taxis are recommended for convenience.
148. Is road connectivity good?
Yes, the road to Jageshwar is motorable throughout the year.
149. Does the lodge provide on-site parking?
Parking is available near the main road area.
150. How far is the lodge from the parking?
The lodge is about 30 metres uphill with approximately 18 steps.
151. Is the uphill walk difficult?
It requires moderate effort; staff assistance is available for luggage.
152. Is the property wheelchair accessible?
No, the property is not wheelchair accessible due to steps and sloped pathways.
153. Are the roads safe during monsoon?
Roads are generally safe during monsoon, though cautious driving is advised.
154. Can I self-drive to Jageshwar?
Yes, self-driving is possible via scenic and safe routes.
155. Are fuel stations nearby?
It is advisable to refuel at Almora or Panuwanaula.
156. Is shared transport available?
Shared transport options are mostly available from Almora.
157. What are the GPS coordinates for navigation?
The GPS coordinates are 29.633133, 79.843687.
158. Does the lodge provide maps or directions?
Yes, digital maps and verbal driving directions are provided.
159. Are drivers’ accommodations available?
Driver accommodation details can be shared during booking on request.
160. Do you arrange onward travel to other Kumaon destinations?
Yes, onward travel within Kumaon can be arranged on request.
Lodge Services & Facilities
161. Is Wi-Fi available?
Yes, Wi-Fi is available but limited to the dining area.
162. Is electricity stable?
Power cuts may occur; inverter backup is provided.
163. Do you have diesel generators?
No, diesel generators are avoided to reduce noise and pollution.
164. Are emergency lights available?
Yes, emergency lighting is provided in rooms and common pathways.
165. Will staff escort guests after dark?
Yes, staff escort is recommended and available due to wildlife presence.
166. Is laundry service available?
Yes, laundry service is available through an outsourced provider with a 24-hour turnaround.
167. Are laundry charges extra?
Yes, laundry is charged per item.
168. Do you offer ironing services?
No, ironing services are not available.
169. Are there dedicated workspaces?
Café Swayambhu and room verandahs serve as comfortable workspaces.
170. Is luggage assistance provided?
Yes, staff assists guests with carrying luggage up the steps.
171. Is tipping allowed?
Yes, guests may use the communal Tip Box.
172. Can I charge my devices?
Yes, standard Indian power sockets are available.
173. Is housekeeping done daily?
Yes, housekeeping is provided daily upon request.
174. Are blankets and duvets provided?
Yes, ample warm blankets and duvets are provided.
175. Are heaters available?
Yes, LPG heaters are provided during the winter months.
176. Is filtered drinking water available?
Yes, safe filtered drinking water is available and unlimited.
177. Are hot beverages available?
Yes, tea, coffee, and soups are available.
178. Is smoking allowed?
Smoking is discouraged throughout the lodge.
179. Are staff available 24/7?
Yes, a staff member is always available on duty.
180. Do you accept credit or debit cards?
No, payments are accepted only via online transfers and digital wallets.
Health, Safety & Responsible Travel
181. Are wild animals present around the lodge?
Occasionally, monkeys, birds, and small mammals may be seen around the lodge.
182. How safe is the area?
The area is very safe, quiet, and secluded.
183. Should guests walk barefoot?
No, guests are advised to wear footwear even indoors due to forest insects.
184. Are first-aid supplies available?
Yes, basic first-aid supplies are available at the lodge.
185. Is there a hospital nearby?
The nearest hospital is located in Almora.
186. Do you have a doctor on call?
No, a doctor-on-call service is not available.
187. Should guests inform about medical issues?
Yes, guests should inform the staff in advance, so support can be provided if needed.
188. Is filtered water safe to drink?
Yes, the filtered drinking water is completely safe.
189. Are there mosquitoes?
Mosquito presence is minimal due to the high-altitude climate.
190. Are plastic bottles discouraged?
Yes, plastic bottles are discouraged for environmental reasons.
191. Is waste carried back from treks?
Yes, guests are requested to carry back all waste and follow eco-friendly practices.
192. Are children safe at the lodge?
Yes, children are safe with supervision, especially in outdoor areas.
193. Can guests feed wildlife?
No, feeding wildlife is strictly prohibited.
194. Are there emergency exits?
Yes, the open-air layout allows easy evacuation if required.
195. Is the lodge fire-safe?
Yes, necessary fire safety precautions are in place.
196. Are hikes safe?
Yes, hikes are safe when undertaken with guides.
197. Is the lodge eco-friendly?
Yes, the lodge focuses strongly on conservation and sustainability.
198. Do you follow quiet hours?
Yes, the lodge maintains a quiet and peaceful environment at all times.
199. Are valuables secure?
Guests should keep their valuables with them; staff can assist with storing important items.
200. Are pollution and noise minimal?
Yes, the lodge offers a naturally silent, clean, and pollution-free environment.
